Mindy Hair is committed to handling personal information responsibly. This policy explains how Qingdao Mindy Hair Co., Ltd. processes personal data when you visit this website or contact us about our B2B hair-extension products and services.
1. Who is responsible for your data?
The data controller is Qingdao Mindy Hair Co., Ltd., Room 1203, Zhonghai International Plaza, No. 112 Jiushui Road, Licang District, Qingdao, China. For privacy questions or requests, email info@mindyhair.com.
2. Personal data we collect
We collect information you provide through an inquiry form or by contacting us: your name, work email, telephone or WhatsApp number, country or region, company details if you choose to provide them, and your message. We may also process limited technical information necessary to operate and secure the website, such as IP address, browser type and cookie preferences.
3. Why and on what basis we use it
- To respond to your quote, sample, wholesale or private-label inquiry and communicate about your request.
- To operate, protect and improve our website and prevent spam or misuse.
- To comply with legal obligations and resolve disputes where necessary.
Where applicable, we process inquiry information to take steps requested by you before a business relationship, for our legitimate interests in operating our B2B business, or with your consent for optional cookies and communications.
4. Sharing and international transfers
Access is limited to our authorised team members and service providers that help us operate the website or deliver communications. As our business is based in China, your information may be processed outside the EEA. Where GDPR transfer rules apply, we will use an appropriate transfer mechanism and safeguards required for the relevant transfer.
5. Retention and security
We retain information only for as long as needed to respond to and manage your request, maintain our business records, or meet legal obligations. We use reasonable organisational and technical safeguards, but no online transmission or storage system can be guaranteed completely secure.
6. Your privacy rights
Depending on applicable law, you may request access to, correction or deletion of your data; restriction of or objection to processing; and portability of data you provided. Where processing relies on consent, you may withdraw it at any time. You may also complain to your local data protection authority. To exercise a right, email info@mindyhair.com. We may need to verify your identity before acting on a request.
8. Changes and contact
We may update this policy when our services or legal requirements change. The current version will always be available on this page. Contact us at info@mindyhair.com or through our contact page.